Information

ROOMS

  • Every room is cleaned daily between 9am – 4pm. The housekeeping will knock to notify of their intention to clean the room.
  • Each guest can maintain their privacy by hanging “Do Not Disturb” Sign on the outside doorknob during cleaning hour. However, No cleaning available from 6pm.

CHECK IN/OUT

CHECK-IN: From 2PM CHECK OUT: 12PM
Rooms are available from 2pm and all residents shall check out before 12pm on the day of departure. And kindly notify us of your arrival time if you are arriving later than 5pm.

Additional Fee
50% the best available rate for:

  • Early check in between 8am to 2pm
  • Late check out from 12pm to 3pm

Full day of the best available rate:

  • Early check in prior to 8am
  • Late check out after 6pm

CANCELLATION POLICY

  • Any cancellation made before 1 day of arrival date will be free of charge.
  • Any cancellation made on arrival date or no-show will be charged 100% of the total booking.

LOBBY

The Lobby is available for residents at 24 hours to relax your feet for both Pre & Post stay.

FOOD & ALCOHOL

No Seafood are allowed in the guest room, Cool down room and common areas.

LAUNDRY

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SMOKING

  • Smoking inside the rooms are prohibited. Violating the rule will result in a charge of $US 60 in compliance of Cambodian law.
  • Smoking is permitted in designated area only. Please ask our staff for the location of these designated areas..

ANIMALS

We Don’t allow any pets in Hotel at any-time.

AGE RESTRICTION

Children under the age of 12 can not be accommodated.
RECEPTION & SERVICE FACILITIES
  • Reception is open 24 hours a day.
  • Payment cards: we accept only Visa, Master card, Union pay & JCB.
  • Vending machine with cold drinks.
  • Check-in from 2PM.
  • Check-out by 12PM.
  • Bicycle rental.
  • Free Internet Wi-Fi.
  • Free Parking.
  • Cafe Shop.
  • Terrace.
  • The roof top terrace.
  • Ticketing.
  • Laundry, luggages storage.